For owners with fewer than 20 staff
3-week waitlist. 15 % no-shows. Another therapist giving notice. This is how the best practices keep their teams.
Mats answers calls, refills cancelled slots from the waitlist, handles prescriptions and refills — so you can treat patients instead of managing paperwork.
No IT project · No tech skills required · Servers in Germany · 90-day money-back guarantee
The 5 biggest time-sinks — solved automatically
What the best operators stop doing themselves. Every day.
Calls that never get through
Patients dial 3× and no one picks up — so they call the practice next door. Mats takes the call, knows your therapist availability, books or adds to the waitlist.
No-show management that runs itself
Someone cancels 2 hours before. Mats instantly contacts the waitlist in the right order — indication, treatment type, preferred therapist. The slot refills itself.
Prescriptions & refills
Insurance prescription, private prescription, refill, 6-week treatment-start deadline. Mats watches every expiry and triggers the refill on time.
Insurance calls & denials
"Treatment not covered." Mats captures the denial reason structured and files the case with context. You decide what goes back to the insurer — instead of spending 2 hours on hold.
New-patient inquiries with the right questions
Indication, preferred therapist, insurer, first appointment vs. follow-up. Mats captures structured, books or adds to the waitlist — so your front desk isn't a call center.
Morning briefing in 2 minutes
What's open today? Which refills are expiring? Who cancelled? A briefing on your phone — not 30 minutes digging through practice software.
A normal morning with Mats
This is the day-to-day you signed up for.
On the left, a real dialogue — how Mats works in the morning. On the right, your phone, in bed, over coffee, before you even walk in.
Imagine this
“For the first time in years I'm on time to pick my daughter up from daycare. And I run a practice with eight therapists.”
Mornings: clear priorities instead of digging through your practice software.
Middays: prescriptions prepared, waitlist entries answered.
Evenings: practice closed — head off. No catching up from the couch.
* This is the day-to-day we want to make possible for you. We're currently looking for 10 owner-led businesses for the pilot program.
The difference
Why the best therapy practices stop buying new practice software
The problem isn't your software. The problem is that reception is a full-time job nobody wants.
Classic practice software
- Roll out new software, migrate data, retrain therapists.
- 6 weeks of rollout, 3 months before everyone's onboard.
- Insurer denials filed in folders, hoping someone finds them.
- Subscription with 12-month notice period.
Mats
- Your existing practice software stays. Mats supplements it — no switchover.
- One week of setup. Noticeable from the first call.
- Structured case with denial reason and action suggestion — read in 30 seconds.
- 90-day trial. If Mats doesn't stay, you pay nothing.
An open letter instead of testimonials
I'm Arne. Mats is being built together with 10 physio, occupational, and speech therapy practices.
No fake testimonials on this page. We're in the pilot phase, and I talk to every prospect myself.
If the phone is wearing you down — call me. 30 minutes, no pitch.
Getting started is simple
Four steps. One week. One intro call.
Quick check
4 questions about your practice. In 60 seconds you'll know where Mats helps most.
Personal intro call
30 minutes — no pitch, just: where does it hurt?
Connect email & calendar
One click. No IT department, no training.
Mats goes live
Mats learns your treatment types, therapists, and waitlist logic. You set the pace.
Pilot program
Pilot program for 10 therapy practices
We're looking for 10 owner-led physio, occupational, or speech therapy practices. 90-day trial — if Mats doesn't stay, you pay nothing. No contract, no fine print.
90-day guarantee
If after 90 days you don't say "I can't give Mats up" — you don't pay a thing.
No contract. No fine print. No notice period. Either Mats earns its keep — or you pay zero.
Privacy · Security · Integrations
Frequently asked
What you're probably asking
- No. You don't need IT, training, or any migration. We connect Mats to your email and calendar in under 30 minutes. From then on you work like you always did — Mats runs alongside.
Ready?
Mats will answer your next call.
You just have to book one.
30 minutes. Personal. No pitch.
— 90-day trial. If Mats doesn't stay, you don't pay.